For any company, its phone lines are a critical part of conducting daily business. Some business phone systems are connected through a traditional phone line, which requires extensive set up, costly usage fees, and regular maintenance by a technician.
As a result, many companies have begun investing in both cloud computing and cloud business phone systems. This means that their network is supported by the internet instead of a dedicated server onsite.
One of the most beneficial large and small business phone systems to invest in is Voice over Internet Protocol (VoIP). This means that all phone calls are routed through the internet instead of a public switched telephone network. VoIP’s popularity has grown in recent years, and this industry now generates about $3 million in revenue.
Here are some of the benefits of VoIP.
- Phone Savings. With a traditional phone plan, a company can spend hundreds of dollars on national and international phone calls. With a VoIP network, employees are connected via the internet, making it virtually free to call anywhere in the world. This is not much different than using Google Voice, or Skype to make phone calls, but a company will have to make sure that its bandwidth can support phone calls, as well as other internet functions. Ultimately, savings could total 90% on international calls, and almost half the cost of national ones.
- More Productivity.One study from Stanford University of 13,000 employees in the U.S. showed a 12% increase in productivity when workers could conduct their daily responsibilities from home. With the help of VoIP, employees can log into the phone network from home, and be able to make calls to clients using the company’s number. Also, VoIP offers the ability to do conduct video conferences, and several other functions at once, making it an easy way to multi-task.
- Overhead Cost Savings. All departments in a company with onsite employees require chairs, desks, lighting, electricity, and several other basics. With a VoIP system, companies can save loads of money on these overhead costs. In fact, Aetna, a health insurance company, reports that their work-from-home policies saved them $78 million in real estate expenses.
With a VoIP system, businesses will be able to allot more money toward developing their products, and also save money on monthly bills. References.